Privacy Policy

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to any information that can be used to identify you personally. Detailed information on data protection can be found in the privacy policy below.

Data Collection on This Website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find the operator’s contact details in the legal notice (Imprint) of this website.

How do we collect your data?

Some data is collected when you voluntarily provide it to us, for example, by filling out a contact form.

Other data is collected automatically or after you have given your consent when you visit the website through our IT systems. This mainly includes technical data (e.g., internet browser, operating system, or the time the page was accessed). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to obtain free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you may revoke this consent at any time with effect for the future. Furthermore, under certain circumstances, you have the right to request the restriction of the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority.

If you have any questions regarding data protection, you may contact us at any time using the address provided in the legal notice.

2. Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (hosting provider). The personal data collected on this website is stored on the hoster's servers. This may include IP addresses, contact inquiries, metadata and communication data, contract data, contact details, names, website access logs, and other data generated through the website.

The hosting provider is used for the purpose of fulfilling contractual obligations toward our prospective and existing customers (Art. 6(1)(b) GDPR) and in the interest of providing our online services securely, quickly, and efficiently through a professional provider (Art. 6(1)(f) GDPR).

Our hosting provider will process your data only to the extent necessary to fulfill its contractual obligations and will follow our instructions regarding such data.

Data Processing Agreement

To ensure GDPR-compliant data processing, we have concluded a Data Processing Agreement (DPA) with our hosting provider.

3. General Information and Mandatory Information

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection laws and this Privacy Policy.

When you use this website, various types of personal data are collected. Personal data is any data that can be used to identify you personally. This Privacy Policy explains what data we collect, how we use it, and for what purpose.

Please note that data transmission over the Internet (e.g., communication by email) may have security vulnerabilities. Complete protection of your data against access by third parties is not possible.

Information about the Data Controller

The controller responsible for data processing on this website is:

Dr. Ulrich Rehm
Dr. Rehm Tunnelling Consultant GmbH
Lotzbeckstr. 25
77933 Lahr
Germany

Commercial Register: HRB 702455
Register Court: Freiburg im Breisgau

Represented by:
Dr. Ulrich Rehm

Phone: +49 (0)7821 327 0606
Email: ru@tunnelling-consultant.de

The data controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have already given at any time by sending us an informal email. The legality of any data processing carried out before the withdrawal remains unaffected.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

IF THE PROCESSING OF YOUR PERSONAL DATA IS BASED ON ARTICLE 6(1)(E) OR (F) OF THE GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. THE RELEVANT LEGAL BASIS FOR PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES TO ESTABLISH, EXERCISE, OR DEFEND LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING PURPOSES. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ARTICLE 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work, or the place of the alleged infringement. This right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to receive the data that we process automatically based on your consent or in fulfillment of a contract in a commonly used, machine-readable format. You also have the right to request that this data be transmitted directly to another controller where technically feasible.

SSL/TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the website operator, this website uses SSL or TLS encryption. You can recognize an encrypted connection by the browser's address changing from "http://" to "https://" and by the padlock icon displayed in your browser's address bar.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Information, Deletion, and Correction

Within the framework of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin, recipients, and the purpose of the data processing. You also have the right to request the correction or deletion of this data where applicable. If you have any questions regarding personal data, you may contact us at any time using the address provided in the legal notice (Imprint).

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. To exercise this right, you may contact us at any time using the address provided in the legal notice (Imprint). The right to restriction of processing applies in the following cases:

If you have restricted the processing of your personal data, such data may only be processed—with the exception of storage—with your consent or for the establishment, exercise, or defense of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

4. Data Collection on This Website

Cookies

Our website uses so-called "cookies." Cookies are small text files that do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted when you leave the website. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

In some cases, third-party companies may also store cookies on your device when you visit our website (third-party cookies). These cookies enable us or you to use certain services provided by third parties (for example, cookies used to process payment services).

Cookies serve various purposes. Many cookies are technically necessary because certain website functions would not work without them (for example, shopping cart functionality or displaying videos). Other cookies are used to analyze user behavior or display advertising.

Cookies required for carrying out electronic communications (necessary cookies), providing specific functions requested by you (functional cookies, e.g., shopping cart functionality), or optimizing the website (e.g., cookies for measuring website traffic) are stored on the basis of Article 6(1)(f) GDPR unless another legal basis is specified. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. If consent for the storage of cookies has been requested, the relevant cookies are stored solely on the basis of your consent (Article 6(1)(a) GDPR). You may withdraw your consent at any time.

You can configure your browser to notify you whenever cookies are set, allow cookies only in individual cases, exclude the acceptance of cookies in certain cases or generally, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

If cookies from third-party providers or cookies used for analysis purposes are employed, we will inform you separately within this Privacy Policy and, where required, request your consent.

Cookie Consent with Consent Manager Provider

Our website uses the cookie consent technology provided by Consent Manager Provider to obtain your consent for the storage of certain cookies on your device and to document this consent in compliance with data protection regulations. The provider of this technology is Jaohawi AB, Håltegelvägen 1b, 72348 Västerås, Sweden, website: https://www.consentmanager.de (hereinafter referred to as "Consent Manager Provider").

When you visit our website, a connection is established with the servers of Consent Manager Provider in order to obtain your consent and any other declarations regarding the use of cookies. Consent Manager Provider then stores a cookie in your browser to assign the consent you have given or its withdrawal. The data collected in this way is stored until you request its deletion, delete the Consent Manager Provider cookie yourself, or the purpose for storing the data no longer applies. Mandatory statutory retention obligations remain unaffected.

The use of Consent Manager Provider is intended to obtain the legally required consent for the use of cookies. The legal basis for this is Article 6(1)(c) GDPR.

Data Processing Agreement

We have concluded a Data Processing Agreement (DPA) with Consent Manager Provider. This agreement is required under data protection law and ensures that Consent Manager Provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Server Log Files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes:

This data is not merged with other data sources.

The collection of this data is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of the website. For this purpose, server log files must be recorded.

Contact Form

If you send us inquiries via the contact form, the information you provide in the inquiry form, including the contact details you enter there, will be stored by us for the purpose of processing your request and in case of follow-up questions. We will not share this data without your consent.

The processing of this data is based on Article 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary for carrying out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), where such consent has been requested.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been fully processed). Mandatory statutory provisions—especially statutory retention periods—remain unaffected.

Inquiries by Email, Telephone, or Fax

If you contact us by email, telephone, or fax, your inquiry, including all personal data arising from it (such as your name and the content of your inquiry), will be stored and processed by us for the purpose of handling your request. We will not disclose this data without your consent.

The processing of this data is based on Article 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is necessary for carrying out pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling inquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), where such consent has been requested.

The data you send to us through contact inquiries will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your request has been fully processed). Mandatory statutory provisions—particularly statutory retention periods—remain unaffected.

Integration of Elfsight Widgets

We use services provided by Elfsight LLC (Address: Elfsight LLC, Paronyana Str. 19/3, Office 201, Yerevan, Armenia) on our website to display dynamic content such as Google Reviews, social media feeds, and other widgets, thereby enhancing the appearance and functionality of our website.

To display these widgets, it is technically necessary to transmit your IP address, browser information, and other metadata to Elfsight's servers. This may involve the transfer of personal data to third countries outside the European Union (EU), such as Armenia. No adequacy decision by the European Commission exists for these third countries.

The processing of data and the transfer to a third country take place exclusively on the basis of your explicit and informed consent in accordance with Article 6(1)(a) GDPR, which you provide through our consent management tool.

As an appropriate safeguard to ensure an adequate level of data protection during such transfers, we have concluded the European Commission's Standard Contractual Clauses (SCCs) with Elfsight. These clauses require Elfsight to comply with European data protection standards.

You may withdraw your consent at any time via our consent management tool, thereby disabling the display of Elfsight widgets.

For further information about how Elfsight processes personal data, please refer to the provider's Privacy Policy: https://elfsight.com/privacy-policy/.

5. Plugins and Tools

Google Web Fonts

This website uses Google Web Fonts to ensure a consistent display of fonts. The Google Fonts are installed locally. No connection to Google's servers is established during this process.

For more information about Google Web Fonts, please visit https://developers.google.com/fonts/faq and Google's Privacy Policy at https://policies.google.com/privacy.

Google Maps

This website uses the Google Maps service via an API. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the features of Google Maps, it is necessary to store your IP address. This information is generally transmitted to a Google server in the United States and stored there. The operator of this website has no influence over this data transmission.

Google Maps is used in the interest of providing an attractive presentation of our online services and making the locations specified on our website easy to find. This constitutes a legitimate interest within the meaning of Article 6(1)(f) GDPR. Where consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR. Your consent may be withdrawn at any time.

For more information on how Google handles user data, please refer to Google's Privacy Policy: https://policies.google.com/privacy.